1. Acceptance of Terms

By engaging PCCS Logistics Private Limited for logistics services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Service Description

PCCS Logistics provides comprehensive logistics services including:

• Medical equipment transportation and logistics
• Air freight and charter delivery services
• Transport management and coordination
• Domestic trucking and distribution
• Warehousing and inventory management
• Urgent same-day and next-day delivery services

3. Client Responsibilities

As a client, you agree to:

• Provide accurate and complete shipment information
• Ensure proper packaging and labeling of goods
• Comply with all applicable laws and regulations
• Pay all fees and charges as agreed
• Provide necessary documentation for shipments
• Notify us of any special handling requirements

4. Liability and Insurance

PCCS Logistics maintains comprehensive insurance coverage for goods in transit. Our liability is limited to the declared value of the shipment or the actual value, whichever is lower. We are not liable for indirect, consequential, or special damages. Clients are encouraged to obtain additional insurance for high-value shipments.

5. Prohibited Items

We do not transport the following items:

• Hazardous materials without proper certification
• Illegal or prohibited substances
• Perishable goods without appropriate arrangements
• Items that may cause damage to other shipments
• Fragile items without proper packaging

6. Payment Terms

Payment terms are established in individual service agreements. Generally, payment is due within 30 days of invoice date unless otherwise specified. Late payments may incur additional charges. We reserve the right to suspend services for overdue accounts.

7. Force Majeure

PCCS Logistics shall not be liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, labor disputes, or transportation disruptions.

8. Confidentiality

We maintain strict confidentiality regarding client information and shipment details. All client data is protected in accordance with our Privacy Policy and applicable data protection laws.

9. Dispute Resolution

Any disputes arising from these terms or our services shall be resolved through negotiation and, if necessary, arbitration in accordance with Indian law. The jurisdiction for legal proceedings shall be the courts of [City], India.

10. Modifications

PCCS Logistics reserves the right to modify these Terms and Conditions at any time. Changes will be communicated to clients and posted on our website. Continued use of our services after modifications constitutes acceptance of the updated terms.

11. Termination

Either party may terminate the service agreement with appropriate notice as specified in individual contracts. Upon termination, all outstanding obligations must be fulfilled, and any goods in transit will be delivered or returned as agreed.

12. Contact Information

For questions regarding these Terms and Conditions, please contact:

Last Updated: [Date]